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All About Emirates NBD Abu Dhabi

  • Publish Date-
The National Bank of Dubai (NBD) was established on June 19, 1963, by Sheikh Rashid bin Saeed Al Maktoum, then-ruler of Dubai. It was the city's first national bank. On March 6, 2007, NBD and Emirates Bank International (EBI) amalgamated to establish Emirates NBD. Emirates NBD's shares were formally launched on the Dubai Financial Market on October 16, 2007. (DFM).
Emirates NBD Abu Dhabi currently employs over 9,000 individuals from 70 different nationalities, making it one of the UAE's largest employers.


  • There Call Centre is now open 24 hours a day, 7 days a week.
  • Our Digital Banking Platforms (Mobile Banking and Online Banking) are constantly available, allowing you to do business from the comfort of your own home.
  • Customers calling from the UAE should dial 600 54 0000.
  • Customers calling from outside the UAE should dial +971 600 54 0000.

Customer Service Priority (24 Hours):

  • Customers calling from the United Arab Emirates should dial 800 100.
  • Customers calling from outside the UAE should dial +971 4 316 0333.

READ ALSO: All about Grand Hyatt Abu Dhabi hotel and residences Emirates Pearl


Everything you need to know about opening a bank account in the UAE 
  • Original passport with a three-month expiration date.
  • A duplicate of your visa page (a valid residency visa)
  • A salary certificate (NOC) from the employer or sponsor, stating that the monthly wage is at least AED 3599.
  • A genuine Emirates identification card.


  • Current account 
  • saving account 
  • deposit account 
  • value account 
  • gold investment account 


  1. A valid passport whose validity should be left for at least 6 months.
  2. A Passport sized colored photo.
  3. Accommodation / staying address where the person is going to stay.
  4. Return ticket from Emirates.
  5. A passport should have at least 4 blank pages.
Note: Medical insurance required against covid-19

READ ALSO: All about Emirates Driving company Abu Dhabi


  1. You can apply from the website of Emirates Visa Online.
  2. Once you visit the website the front page will ask you to “select the citizenship country”.
  3. Then select “living country” of the person and click on “apply for Emirates visa”
  4. Then, based on your plans, choose one "kind of visa.". Then click on “proceed to apply”
  5. The page will direct you to fill in all your details and upload all the required documents.
  6. Next, select either "submit and add more applicants" or "submit and proceed to payment."
  7. Then the page will direct you to the payment portal and then pay the fee for the Emirate’s visa.
  8. Then the application will go for approval and you can check the status of your application by visiting our website.
  9. You can visit our website and click on “Emirate’s visa status” and then enter the “application number” and click on “check Emirate’s visa status”.


  • We have a 100% approval rate for visas, which is the greatest among all travel firms, making us more dependable.
  • You can apply for a Emirate’s e visa online from our website
  • We complete all visa applications in approximately 4 business days, resulting in a quick visa service.
  • We also work on weekends, such as Fridays and Saturdays, when most travel agencies are closed.
  • You will receive an email notification for each step of the procedure that your visa is going through.
  • You do not need to have another sponsor if you apply with us. We will act as your sponsor, and you will receive your visa without any problem.
  •  We also provide customer care support for any queries related to visa i.e. (24*7) whether it is on call, email, or chat
  • we also help to solve your queries if it is related to your documents also.

Apply Emirates Visa

Frequently Asked Questions

Emirates NBD Abu Dhabi's Digital Banking Platforms (Mobile Banking and Online Banking) are always available, making banking from home easy and convenient.

  • For customers calling in UAE: 600 54 0000.
  • For customers calling outside UAE: +971 600 54 0000.
  • For customers calling in UAE: 800 100.
  • For customers calling outside UAE: +971 4 316 0333.

Emirates NBD Abu Dhabi Pay is a mobile contactless payment solution that enables customers to make in-store purchases with their mobile devices. Emirates NBD Abu Dhabi Pay works on Near Field Communication (NFC) enabled Android devices with operating system KitKat 4.4 and above.

Well, it's easy to open an Emirates NBD Abu Dhabi Account. You can either download the Emirates NBD Abu Dhabi App and go through the quick process, visit one of our branches, or visit our website and get our representative to contact you soon. Your Account will be opened only in two working days.

The zero minimum balance is required if your salary is transferred to Emirates NBD Abu Dhabi. In case if your salary is not transferred to Emirates NBD Abu Dhabi, then a minimum monthly average balance of AED 3,000/- is required to be maintained.

The following Emirates NBD Abu Dhabi Credit Cards are eligible to earn Plus Points:

  • Emirates NBD Abu Dhabi Titanium Card.
  • Emirates NBD Abu Dhabi Gold Card.
  • Emirates NBD Abu Dhabi Go4it Platinum Credit Card.
  • Emirates NBD Abu Dhabi Go4it Gold Credit Card.
  • Emirates NBD Abu Dhabi DIC Card.
  • Emirates NBD Abu Dhabi Silver Card.
  • Emirates NBD Abu Dhabi WebShopper Credit Card.
  • Emirates NBD Abu Dhabi Diners Credit Card.

The minimum salary for Emirates NBD Abu Dhabi credit card is AED 5,000

Chatting with your Bank is now just as easy as chatting with your friends and introducing Emirates NBD Abu Dhabi chat banking via WhatsApp, a 24/7 secure and simple way to get all your banking needs on the go. Subscribe through SMS: SMS WhatsApp to 4456 With your registered mobile number.

Shayne Nelson (25 Jun 2013– till now) is the CEO of the Emirates NBD Abu Dhabi

Emirates NBD Abu Dhabi Smart Pass is a transaction authorization method that ensures more security and convenience for both Online / Mobile Banking transactions. With the ultra level of security, you do not need to wait for SMS Authentication Code anymore to authorize your transactions.

Subscribe through SMS: SMS WhatsApp to 4456 With your registered mobile number.
By subscribing to this service, you confirm that you have read, understood, and fully agreed to the Terms and Conditions.
SMS from Emirates NBD Abu Dhabi. 
Customer opts-in through 4456. 
Welcome message on WhatsApp.
WhatsApp webpage.

BDO Unibank (BDO) is now a partner of UAE's leading Bank Emirates NBD Abu Dhabi for the latter's money transfer service called DirectRemit 60 Seconds.

The Plus Points balance in your Emirates NBD Abu Dhabi card will never expire as long as you have an active card relationship with the Bank and you have not redeemed them into Frequent Flyer Miles of your choice, after which the terms and conditions of the Frequent Flyer Programme will apply.

If you wish to close your Emirates NBD Abu Dhabi Credit Card, please ensure you have cleared the total Card outstanding and place a request to cancel the Card by calling our 24/7 call center 600 54 0000. Once you receive the Emirates NBD card closure confirmation, you may proceed to shred and destroy the Card.

You can either retrieve your Online Banking User Name by selecting 'Retrieve with account' or 'Retrieve with Credit card' of Emirates NBD Abu Dhabi. If you select 'Retrieve with Account,' your Account Number and Debit Card number will be requested.

Please log in to Online Banking and select 'My Finances.' You will be able to view the balances of all your accounts and credit cards. If you would like to see additional details and statements, simply select one of the Accounts or Credit Cards of Emirates NBD Abu Dhabi and click on the 'Statement' option.

Customers can log in to their online banking, navigate to pay & Transfer and select a Beneficiary book. Add a beneficiary by selecting account type as Emirates NBD Abu Dhabi and save the beneficiary.

The zero minimum balance is required if your salary is transferred to Emirates NBD Abu Dhabi. In case if your salary is not transferred to Emirates NBD Abu Dhabi, then a minimum monthly average balance of AED 3,000/- is required to be maintained.

You can even get cash advances totaling up to 50% of your credit limit. You can avail cash advance facility through ATM machines. Online Banking and Mobile Banking platform. Cash Advance Fee is applicable for availing this facility in Emirates NBD Abu Dhabi.

Emirates NBD is dedicated to providing the safest Online banking service to our valued customers, ensuring that all financial and customer data transactions are carried out in a secure environment.

Emirates NBD is the flagship bank of Dubai and one of the leading financial organisations in the Gulf Cooperation Council (GCC) (56 percent government-owned).

To avoid charges, the account must have a minimum average monthly balance of AED 3,000 (816.77USD).

You can open a new account right away by installing the Emirates NBD Mobile Banking App from the App Store or Google Play and selecting "I am a new customer" from the drop-down menu.


The Emirates NBD is the Emirates national bank of Dubai and it is the government bank in the United Arab Emirates. The Emirates NBD bank was formerly just the national bank of Dubai. But it merged with Emirates Bank International to EMIRATES NBD Bank on the year 2007, 6th March.

The NBD bank was firstly established by Sheikh Rashid bin Saeed Al Maktoum (the 2nd prime minister of the United Arab Emirates). The NBD bank was established in the year 1963 on 19 June. The national bank of Dubai was the first nationwide public bank at that time. 

The current owner of Emirates NBD bank is the investment corporation of Dubai. Sheikh Hamdan bin Mohammed bin is the chairman of ICB (investment corporation of Dubai) and the crown prince of the Dubai Emirate.

Yes, Emirates NBD does provide funds to the ministry of education in the United Arab Emirates. Two major national banks in UAE contribute large funds and sums of money which is around AED 4 million for the ministry of the education department. The charity fund is provided for the distribution of laptops, mobile phones, digital assistance for distant learning due to pandemics, and more.

According to the press release, the estimated number of Emirates NBD banks was nearly 129 branches in the year 2010. And 651 ATMs of Emirates NBD bank were functional in the year 2010. The NBD bank state that it has around 139 branches spread all over the United Arab Emirates. 

In the year 2021, the total number of customers of Emirates NBD bank crossed customers around 14 million. The total assets for emirate NBD bank touched AED billion. The Emirates NBD bank has spread to 13 foreign countries in the last few years.

To stay in UAE the most important need for expatriates is to open a bank account for expenses, transactions, work, etc. The steps expatriates need to abide by are less complicated. Expatriates have many options like visiting the nearest Emirate NBD branch, visiting the NBD website, or through the Emirates NBD app. The fastest and easiest way to open an account in NBD bank is by downloading the Emirate NBD app on your mobile phone or laptop. Generally, the account of the expatriate starts within two working days. 

Expatriates can easily locate the nearest NBD branch and bank account. As the total number of ATMs is almost 250 of NBD bank. Services like online transaction, banking, checkbook service, ATM card services, and banking through mobile phone. Non-interest bank account for expatriates, and month-to-month Statement of record. Services for money transfer and bill payment across a wide scope of administrations. ATM and debit card to customers for international countries without any fee. Standing request administration accessible and overdraft office accessible by course of action. 

Expatriates planning to open an account in Emirates NBD bank do not have to pay any fee. Expatriates staying in UAE can also transfer money through NBD bank to a selected nation without any additional charge.

The lowest balance expatriate must have to be eligible for opening an account in Emirates NBD bank is AED 3000. 


The expatriate should present or upload a valid passport and copy of their passport. Expatriate salary certificate for NBD account. The expatriate should also submit a cover letter or no objection agreement from the sponsor. Copy of UAE residency or other visas of the expatriate. The appointment letter, documents related to expatriate salary transfer, or last 3 months pay slip in case salary certificate is not available. The minimum salary the expatriate must need to be more than AED 3500. 

Yes, foreign nationals eligible for opening accounts in the country can open a gold investment account in Emirates NBD bank. Other types of bank account options are also available for expatriates. The most common type of account in NBD bank are current, saving, and deposit bank account. 

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